All items returned must be in new condition, unworn and unwashed. Intimates, hats and sale collection items are FINAL SALE and cannot be returned. Promotional discounted items may be returned (i.e. Flash Sales)
To receive a refund: Your package must be postmarked for return within 7 business days of the delivery date of your original package. Once your return is processed by our returns department, it may take up to 3-5 business days to receive the refunded amount back to the card used.
To receive an online credit: Your package must be postmarked for return within 21 business days of your purchase date. Once your return is processed by our returns department, you will receive an email with a gift card number containing your credit. Your online credit never expires.
EXCHANGES: We like to make exchanges as easy and fast as possible. Please give us a call at 803.980.4171 and let us know what item(s) you would like and we will pull it for you. This will also ensure that the item(s) you are wanting does not sell out. After receiving your return, we will call you with the exact shipping amount for your exchanged item(s). We will only hold exchange items for 7 business days.
Something wrong with your order?
Call us at 803.980.4171 or email us at firstname.lastname@example.org right away! We are always here to help.
Ok, no problem. Here's how:
-First, reference our return policy above and make sure the item(s) to be returned meet all of our criteria.
-Next, Print & COMPLETE the return form (PDF file) below and include it in the box with the item(s) you are returning.
-Lastly, swing by your local Post Office, UPS or FedEx location to ship your package. We recommend getting a tracking number for your package, as we are not responsible for items that are lost while in-transit to us.